CasinoExtra Apps

Getting the Casinoextra web app to your device

You can easily install a shortcut to get an app like feeling. This is done in a few steps. A short guide:

Safari for iOS

1. 1. Open the Website: Click “Play Mobile”.
   2. Find and tap the Share button at the bottom of the page.
   3. Select “Add to Home Screen”.
   4. Enter a name for the shortcut and tap “Add”.
   5. Tap the new shortcut on your home screen to access the website.

Chrome for Android

1. 1. Open Chrome and go to the website by clicking “Play Mobile”.
   2. Tap the three-dot menu icon.
   3. Select “Add to Home screen”.
   4. Enter a name for the shortcut and tap “Add” or “Add automatically”.
   5. Tap the new shortcut on your home screen to access the website.

It is unlikely that Casinoextra will launch a download app in any market. It may be that an Android apk can be downloaded from the casino website. The disadvantage here would be that it is an app from “unknown sources”, which on the one hand does not allow auto updates and on the other hand entails risks in terms of adware, spyware or malware. You should avoid this. Therefore, never download an apk from the web just because it appears to be “original”. Check carefully.

If the CasinoExtra web app encounters any kind of malfunction, what steps should be followed?

If the app malfunctions, you can usually fix the underlying issue quickly. Generally, all that is required is to restart your device. After the restart, the app should function seamlessly without encountering any problems. In certain scenarios, it might be essential to uninstall the app initially and subsequently download ist again. Additional factors could include:

• Mobile data turned off in your smartphone for the CasinoExtra app (you usually do this if you were abroad).
• If your smartphone is outdated or if the operating system is too old, we recommend a check of the status of your operating system and updating it accordingly.
• In the case of using an outdated version of the app, regardless of whether it’s on Android or iOS, it is advisable to either update to the latest version or utilize the web app directly for the best possible experience.
• Data bundle consumed ( 😉 )
• Currently located in a foreign country.

Provided users have tried both and the app still fails to work, they should contact CasinoExtra’s customer service team. The members of the service team at that location are equipped to provide information concerning any app malfunctions or other errors; in any event, users should adhere to the instructions given by the customer service team.

Customer Service

CasinoExtra display their dedication to customer satisfaction by offering a 24 hour live chat service as well as an email option, although there appears to be no telephone access. There is also a comprehensive FAQ section that can take care of many customer enquiries without needing to contact them directly. Information about their privacy policy and security is easily accessible and very comprehensive. Banking details are encrypted and secure and personal information is never shared without consent.

Verdict

CasinoExtra offers a functional and simple mobile casino gaming experience. It has an excellent selection of games which can also be played for free, and a good body of information about bonuses, customer service etc. The simple layout and detailed FAQ along with the free-to-play mode makes it a good choice for beginner gamblers, although there are enough games and bonuses to satisfy even the most experienced player.

Quick Facts

CasinoExtra is a simple, user friendly mobile casino gaming app licensed by Curacao and owned by Starfish Media N.V. Casinos. It showcases a good range of high quality games powered by reputable software providers such as Microgaming, NetEnt and Betsoft. The Casino is aimed at a global audience except for restricted countries such as the USA, China, Turkey and Hong Kong. The primary language is English but it can also be viewed in French and Spanish.